SmartSupp Chatbot Setup Packages for CRO in South Africa

Convert More Visitors into Leads with 24/7 Chat and Proactive Messaging

The SmartSupp Advantage: R2,000 – R7,000 Once-Off Setup

The live chat is your highest-performing salesperson. Our once-off fee covers the strategic installation and configuration of SmartSupp, turning a passive website into an active lead-capture tool.

Core Value Proposition:

 

  • CRO-Focused Installation: We don’t just paste code. We strategically place the chat widget to maximize visibility without annoying the user, ensuring fast load times.

  • Automated Lead Capture: Setup of bots to automatically gather the user’s name, email, and phone number when your team is offline or busy.

  • Professional Branding: Customization of the chat window to seamlessly match your website’s colours and branding.

  • Operator Training: 1-hour session on how to use the SmartSupp dashboard, mobile app, and basic shortcuts to manage incoming leads efficiently.

Choose Your SmartSupp Tier

This tiered structure allows you to choose the level of lead generation and data collection that your business requires.

 

The SmartSupp plan fee is paid directly to SmartSupp (international currency).

Package Tier

Once-Off Setup (ZAR)

Best for…

Key SmartSupp Feature Unlocked
1. Quick Start R2,000 Budget Testing / Basic Support SmartSupp FREE: Basic live chat, limited history, and one simple offline message bot.
2. Lead Focus R4,500 Local Service Pros (Tradesmen) / Growth Standard Plan: Proactive Chat Invitations, Unlimited History, and 5 custom shortcuts for fast service quoting.
3. Pro Conversion R7,000 E-commerce / High-Traffic Influencers PRO Plan: Visitor Video Recordings, Google Analytics Goal Tracking, and advanced chat scripts for maximizing sales.

Optional Monthly Optimization Service

 

  • Monthly Optimization Fee: R950 – R2,500 p/m

  • What You Get: We perform monthly A/B testing on your proactive chat messages (e.g., changing the trigger time or copy) to ensure maximum engagement. This also includes maintenance, script updates, and a monthly report focusing on your Chat-to-Lead Conversion Rate.

SmartSupp Fees

 

  • FREE: Free
  • Standard: $20 per month
  • Pro: $30 per month

SmartSupp vs. Standard Contact Forms

Feature

Standard Contact Form

SmartSupp Live Chat & Bot
Lead Speed Slow. Requires client patience (often 24-48 hours). Instant. Direct, real-time communication.
Lead Quality Often generic or cold queries. High. Proactive chat catches warm leads before they leave the page.
Offline Capture Yes. Yes. Chatbot captures data when you’re sleeping.
CRO Data (PRO) None. Visitor Video Recording lets you see exactly what the user did before starting the chat, giving you high-value optimization data.

Ready to Activate Your Website?

Start converting browsing visitors into qualified leads today